Pamela Lambert comes with over a decade of experience in the healthcare industry. Born and raised in New York, her professional journey began early in life as a home health aide progressed to nursing assistant and after earning her Bachelors of Science in Nursing, became a Registered Nurse. Upon relocating to Jacksonville, Florida in 2012 she joined Mayo Clinic where she specialized in the care of the organ transplant population. Her professional nursing experience also includes caring for the Progressive Care and Cardiovascular Intensive Care patient populations at other local Florida hospitals.
Mrs. Lambert’s passion for education and professional development began when she recognized a significant gap in healthcare literacy. She began early in her career as a champion for caregiver education, specifically regarding post-transplant patients, and helped standardize the process in efforts to reduce readmission rates. This focus later evolved into full appreciation of accurate, personalized education as the vehicle that determines the happiness and health of a patient population and those that care for them.
As a Nursing Education Specialist for the neuroscience specialty, her focus included onboarding/ongoing education (inpatient, outpatient and research), live simulation and virtual course design, curriculum design, facilitation and research as well as an active mentorship role for nursing professionals seeking advancement and enrichment. As the director for the Acute Care Nurse Residency Program at Mayo Clinic, she built and facilitated a supportive, psychologically safe, education-rich environment for new graduates entering the profession. Measured outcomes she managed for the program included retention, critical thinking, satisfaction at work and medication safety. In support of her work within the program, Pamela Lambert earned a grant for the continued research in new graduate transition to practice programs. In addition, Pamela Lambert serves her community in the academic sector as a Clinical Instructor for undergraduate nurses and enjoys providing mindful coaching.
Mrs. Lambert earned her Masters of Science in Nursing with a focus on Organizational Leadership and Masters in Business Administration from Jacksonville University. She holds professional distinction as a Certified Healthcare Simulation Educator through the International Society for Simulation in Healthcare and was recognized for Educational Excellence in Curriculum Design and Assessment by the Mayo Clinic College of Medicine.
When not working, Mrs. Lambert enjoys cooking/baking, spending time on the water, working out, supporting the arts, volunteering and exploring the world with her husband, Mario. She recently became an aunt and loves to spoil her nephew. Friends describe Pamela as a curious, outgoing and compassionate individual. She is looking forward to working with everyone here at Brooks Rehabilitation and is ready to serve our mission as the Nursing Education and Professional Development Leader!
Mount Saint Mary College – Bachelor of Arts
Mount Saint Mary College – Bachelor of Science, Nursing
Jacksonville University – Master of Science, Nursing
Jacksonville University – Master of Business Administration, Organizational Leadership (MBA)
Her past research has focused on educational sciences including the incorporation of technologies in patient care delivery, bias in healthcare, preventable harm in the clinical setting, caregiver stress and beyond. As part of a multidisciplinary team, her most recent publication summarized the use of simulation as an educational method for teaching workplace violence mitigation in the outpatient setting. She has presented her research, course designs and innovations at multiple international conferences including the ANCC Magnet Conference and the International Meeting for Simulation in Healthcare (IMSH).